1) Who May Use Twinen

You must be 13 or older to use Twinen. If you are 13–17, you may use the Service only with consent of a parent/guardian and subject to our minor safeguards. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2) Your Account & Security

You are responsible for the activity that occurs on your account and for keeping your credentials secure. Notify us immediately of any unauthorized use at security@twinen.com. We may place reasonable limits on accounts (e.g., rate limits, device limits) to protect the Service.

3) Your Content & License to Twinen

"Content" means anything you create, upload, post, stream, or transmit via Twinen (text, images, video, audio/voice, code, themes/skins, metadata, captions, prompts/outputs from AI Twin, etc.).

• Ownership. You retain ownership of your Content, subject to third-party rights.
• License to Twinen. You grant Twinen a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, modify (for formatting/display), adapt, publish, perform, display, translate, distribute, and create derivative works of your Content solely to operate, improve, promote, and provide the Service (including previews, indexing, content moderation/safety, and distribution in feeds).
• Publicity/marketing. With your settings/consent, we may feature your public Content in discovery surfaces, emails, or promotional placements.
• Removal. You can delete Content. Residual copies may persist in backups for ~30–90 days and in enforcement records consistent with law and our retention (see Privacy Notice).
• Feedback. Suggestions you send may be used without obligation or compensation.

4) Community Standards

You agree to follow our Community Guidelines and Synthetic Media Policy (e.g., no exploitation, hate, unlawful activity, deceptive deepfakes, NCII, or sexualized minors; clear labeling of AI/synthetic media; consent for face/voice likenesses; bot disclosure). Violations may result in content removal, feature limits, suspension, or termination.

5) AI Features (AI Twin)

Twinen provides AI-assisted creation tools ("AI Twin"). AI can make mistakes; you should verify important outputs.

• You are responsible for how you use AI outputs and for complying with our Synthetic Media Policy (labeling, consent, and restrictions).
• You agree not to use AI Twin to generate prohibited content, to remove provenance/watermarks, or to evade safety systems.
• Where permitted by your settings and applicable law, we may use de-identified data to improve quality and safety. Private DMs are not used for external model training.

6) Prohibited Conduct

You may not:

• (a) break the law;
• (b) infringe IP or publicity rights;
• (c) harass, doxx, or endanger others;
• (d) access or scrape the Service via bots without permission;
• (e) reverse engineer or bypass security;
• (f) sell or transfer accounts;
• (g) post malware or phish;
• (h) run scams or deceptive promotions.

7) Third-Party Services

The Service may link to third parties (payment processors, ad/measurement partners, login providers). Third-party terms and privacy policies govern those services.

8) Paid Features; Ads; Creators

We may offer subscriptions or paid features; taxes may apply. All charges are non-refundable except as required by law or expressly stated. Sponsored or paid content must be disclosed (e.g., "Ad," "Paid partnership"). Follow our Advertising Policy and any platform-specific rules.

8.5) Prediction Markets & Virtual Currency ("Coins")

A) Virtual Currency ("Coins")

• No Monetary Value. Coins are virtual tokens used solely within Twinen's Prediction Markets feature for entertainment purposes. Coins have no cash value and do not constitute currency, property, or any form of legal tender.
• Non-Transferable. Coins cannot be transferred, sold, traded, or exchanged with other users or third parties for real money, cryptocurrency, goods, or services of any kind.
• No Redemption. There is no mechanism to cash out, redeem, or convert Coins to real-world currency. Any attempt to sell or purchase Coins outside the platform is a violation of these Terms and may result in account termination.
• No Ownership Rights. You do not own Coins; you receive a limited, revocable license to use them within the Service. We may modify, reset, or discontinue the virtual currency system at any time.
• Earning Coins. Coins are earned through platform activity (daily login bonuses, correct predictions, engagement streaks) and cannot be purchased with real money.

B) Prediction Markets Feature

• Entertainment Only. Predictions are a game-like feature for entertainment and social engagement. Outcomes are resolved based on verifiable real-world events using public data sources.
• No Gambling. Because Coins have no real-world value and cannot be converted to money, Prediction Markets do not constitute gambling, betting, or wagering under any applicable law.
• Platform-Created Predictions. All predictions are created and moderated by Twinen staff. User-created predictions may be introduced with additional safeguards and moderation.
• Resolution. Predictions are resolved using verifiable public data sources (sports results, news events, platform metrics). We reserve the right to void predictions that cannot be fairly resolved.

C) Age Restrictions

The Prediction Markets feature is available to users aged 18 and older. Users between 13-17 may have restricted or no access to this feature. We may require age verification to access Prediction Markets.

D) Prohibited Conduct

You may not:

• Attempt to sell, trade, or exchange Coins for real money or value;
• Use bots, scripts, or automated systems to manipulate predictions or earn Coins;
• Collude with other users to manipulate prediction outcomes;
• Create predictions on harmful, illegal, or ethically problematic outcomes;
• Exploit bugs or vulnerabilities in the prediction system.

E) Modifications & Termination

We may modify, suspend, or discontinue Prediction Markets and/or the Coin system at any time without notice. Upon termination, all Coins will be forfeited with no compensation. We may reset Coin balances, adjust earning rates, or modify prediction rules to maintain fair gameplay.

F) Disclaimer of Liability

Twinen makes no guarantees regarding the accuracy of prediction resolutions, the availability of the feature, or the persistence of Coin balances. Your use of Prediction Markets is at your own risk and for entertainment purposes only. We are not liable for any perceived losses of Coins or predictions.

9) Intellectual Property; DMCA Policy

A) Your responsibilities

Only post what you have rights to post. Respect others' copyrights, trademarks, and rights of publicity.

B) Our IP

Twinen's name, logos, product names, and trade dress are our trademarks. You may not use them without written permission, except for lawful nominative fair use.

C) DMCA Takedown & Counter-Notice

We honor the DMCA safe-harbor process. To report alleged copyright infringement, send a DMCA Notice to our Designated Agent (below) that substantially includes the elements required by 17 U.S.C. §512(c)(3) (identify the work, identify the infringing material and its location, contact info, a good-faith statement, and a statement under penalty of perjury). For counter-notices, include the elements in §512(g)(3) (your signature; identification of the removed material and its location before removal; a statement under penalty of perjury that removal was a mistake/misidentification; consent to jurisdiction).

Submitting a DMCA notice/counter-notice is a legal process. Misrepresentations may carry penalties. We may forward the notice/counter-notice, including your contact info, to the user who posted the content and to Chilling Effects/Lumen.

10) Safety, Enforcement, and Redress

We may: label content; reduce distribution; age-restrict; remove content; restrict features; suspend or terminate accounts; preserve and disclose content to law enforcement when we reasonably believe it's necessary to comply with law or prevent harm. To appeal an enforcement action, email moderation@twinen.com or use in-product appeals.

For urgent NCII reports, use ncii@twinen.com (fast-track triage). For harassment/spam, use abuse@twinen.com.

11) Privacy

Our Privacy Notice explains how we collect, use, share, and protect data, and how to exercise your privacy rights (access, delete, correct, opt-out of sale/sharing/targeted ads, limit SPI). California/Colorado and other state laws require honoring GPC/UOOM signals; we do so as explained in the Privacy Notice.

12) California Consumer Notice (Cal. Civ. Code §1789.3)

If you are a California resident, you may contact the California Department of Consumer Affairs, Consumer Information Center for assistance or complaints at:

California minors also have special "eraser" rights to remove their own posts in certain cases. See Cal. Bus. & Prof. Code §§22580–22581 (a/k/a "Eraser Law").

13) Disputes; Arbitration; Governing Law

Governing Law & Venue.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Except for claims that must be arbitrated, the exclusive venue will be state or federal courts located in Alachua County, Florida.

Arbitration.

Except for IP claims and claims eligible for small-claims court, any dispute between you and Twinen arising from these Terms or the Service will be resolved by binding arbitration on an individual basis under the FAA and the rules of JAMS or AAA (administrator designated by us). No class actions or consolidated proceedings.

30-Day Opt-Out.

You can opt out of arbitration by emailing arbitration-optout@twinen.com within 30 days of first accepting these Terms, with your full name, the email tied to your account, and a clear statement that you opt out.

Injunctive Relief.

We may seek injunctive or equitable relief to stop misuse of IP or the Service.

14) Disclaimers; Limitation of Liability

The Service is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, we disclaim all warranties, express or implied (including merchantability, fitness for a particular purpose, non-infringement, and accuracy). We do not control, endorse, or assume responsibility for user content or third-party services.

To the maximum extent permitted by law, Twinen and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, revenue, or business, even if advised of the possibility. Our aggregate liability for all claims will not exceed the greater of $100 or the amount you paid to Twinen in the 12 months before the claim.

Some jurisdictions do not allow certain disclaimers or limitations; those provisions apply to the extent permitted.

15) Indemnification

You agree to indemnify and hold harmless Twinen and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your Content, your use of the Service, or your violation of these Terms or applicable law.

16) Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or for risk/harm to users, us, or third parties. Sections that by their nature should survive termination will survive (e.g., licenses, IP, disclaimers, limitations, arbitration).

17) Changes to the Service or Terms

We may modify the Service or these Terms. If we make material changes, we'll notify you (e.g., in-product notice or email). Your continued use after the effective date constitutes acceptance.

18) Official Contact Directory (Twinen)

Do not send confidential information to any address or inbox unless we've requested it via a verified Twinen channel.

19) External Counsel (Prospective — Not Yet Engaged)

For convenience, we list a reputable nearby Florida firm we may consult as Twinen grows. Listing does not create an attorney-client relationship; do not send them confidential information about Twinen unless we announce formal engagement.

20) Notices; Electronic Communications

We may send you legal notices via in-product messages, email, or mail to the addresses associated with your account. You agree to receive communications electronically and acknowledge that electronic notices satisfy any legal requirement that such communications be in writing.

21) International Use

The Service is operated from the United States and primarily intended for users located there. If you access the Service from other regions, you are responsible for compliance with local laws. Data may be transferred to and processed in the U.S. and other countries subject to our Privacy Notice.

22) Miscellaneous

• Entire Agreement. These Terms (and referenced policies) constitute the entire agreement between you and Twinen.
• Assignment. You may not assign or transfer these Terms; we may assign to an affiliate or in a merger/sale.
• Severability. If a provision is unenforceable, the remainder remains in effect.
• Waiver. Our failure to enforce a provision is not a waiver.
• Headings. For convenience only.