Question 1

How do I create an account?

Accepted Answer

Click 'Sign Up' on the auth page, enter your email and password, then verify your email. Your account will be created automatically with a unique handle.

Question 2

How do I customize my profile?

Accepted Answer

Go to your profile page and click 'Edit Profile'. You can update your display name, bio, avatar, banner image, and links. To access advanced customization, click the 'Customize' tab in profile settings to change themes, colors, and layout.

Question 3

What are Top Friends and how do I add them?

Accepted Answer

Top Friends is a MySpace-style feature showing your favorite connections. Only mutual followers (people who follow you AND you follow back) can be added. Go to Profile Settings → Top Friends to select and reorder up to 8 friends. Changes are limited to 20 per day to prevent abuse.

Question 4

How do I change my handle/username?

Accepted Answer

Go to Settings → Profile and update your handle. Note that your handle must be unique across the platform.

Question 5

Can I have multiple accounts?

Accepted Answer

Yes, but each account requires a unique email address. You can switch between accounts by logging out and logging back in.

Question 6

How do I delete my account?

Accepted Answer

Go to Settings → Privacy & Safety → Account Deletion. Submit a deletion request and your account will be scheduled for permanent deletion in 30 days. You can cancel within this period.

Question 7

How do I create a post?

Accepted Answer

Click the composer button (bottom right on mobile, top of feed on desktop). You can write text, add media (images/videos), create polls, add hashtags, mention users with @username, and schedule posts for later.

Question 8

What is a thread and how do I create one?

Accepted Answer

A thread is a series of connected posts. In the composer, click 'Add to thread' to create multiple connected posts that will be published together. Great for longer narratives or detailed explanations.

Question 9

How do polls work?

Accepted Answer

In the composer, click the poll icon to create a poll. Add 2-4 options and set a duration (1-7 days). Users can vote once, and results are shown in real-time. Polls close automatically after the duration expires.

Question 10

Can I edit or delete posts?

Accepted Answer

Currently, posts cannot be edited after publishing to maintain content integrity. However, you can delete your own posts at any time from the post menu (three dots).

Question 11

What are drafts?

Accepted Answer

Drafts are saved versions of posts you haven't published yet. Access them from the navigation menu or composer. Drafts save automatically as you type and can be edited or published later.

Question 12

How do I schedule a post?

Accepted Answer

In the composer, click the calendar icon to set a future date and time. Your post will be automatically published at the scheduled time. View scheduled posts in your Drafts section.

Question 13

What media formats are supported?

Accepted Answer

Images: JPG, PNG, GIF, WebP (up to 10MB each, max 4 images per post). Videos: MP4, WebM, MOV (up to 100MB, max 2 minutes). You can also add GIFs from our integrated GIPHY picker.

Question 14

What is an AI Twin?

Accepted Answer

Your AI Twin is a personal AI assistant that learns from your posts and interactions to help you engage with your audience. It can auto-reply to comments and messages in your voice and style.

Question 15

How do I set up my AI Twin?

Accepted Answer

Go to Profile Settings → AI Twin. Give it a name, customize its personality prompt, and configure auto-reply settings. The AI learns from your writing style automatically.

Question 16

How does auto-reply work?

Accepted Answer

When enabled, your AI Twin can automatically respond to comments on your posts and direct messages. You can set a delay (default 5 minutes) and require approval before replies are sent. This ensures you maintain control while saving time.

Question 17

Can I edit AI-generated replies?

Accepted Answer

Yes! All AI-generated replies require your approval first (if enabled in settings). You can edit, approve, or reject them before they're posted. AI-generated content is marked with a special badge.

Question 18

How do I chat with my AI Twin?

Accepted Answer

Click the AI Twin icon in your profile sidebar or navigation menu. You can ask it to suggest content, analyze engagement, or have conversations about your account strategy.

Question 19

Is there a limit to AI usage?

Accepted Answer

Yes, there's a daily limit on AI chat messages (default 50) to manage costs. This resets every 24 hours. Auto-replies don't count toward this limit.

Question 20

Can I change my AI Twin's personality?

Accepted Answer

Absolutely! Go to AI Twin settings and modify the personality prompt. You can make it more professional, casual, humorous, or match any tone you prefer. Changes take effect immediately.

Question 21

How do I send a direct message?

Accepted Answer

Click the message icon on someone's profile or go to Messages and select a conversation. You can send text, images, and emojis. If you're not following each other, they'll receive a message request first.

Question 22

What are message requests?

Accepted Answer

When someone you don't follow tries to message you, it appears as a message request. You can accept or decline it. This prevents spam while allowing genuine connections. Check message requests in your Messages inbox.

Question 23

Can I send messages to anyone?

Accepted Answer

You can attempt to message anyone, but if you're not mutual followers, they must accept your message request first. Once accepted, you can message freely.

Question 24

How do I know if someone read my message?

Accepted Answer

Messages show a 'read' status when the recipient has opened them. The timestamp shows when they were read.

Question 25

Can I send media in messages?

Accepted Answer

Yes! You can send images and other media in direct messages. Click the media icon in the message composer to attach files.

Question 26

How do I follow someone?

Accepted Answer

Click the 'Follow' button on their profile. If their account is private, they'll receive a follow request that they can accept or decline.

Question 27

What's the difference between blocking and muting?

Accepted Answer

Muting: You'll see less of their content in your feed, but they can still see your posts and interact with you. Choose from indefinite, 24 hours, 72 hours, or 1 week. Blocking: Complete disconnect - they can't see your posts, message you, or interact with your content. You won't see theirs either.

Question 28

How do I mute someone?

Accepted Answer

Click the three dots on any of their posts → Mute. Select a duration. You can view and manage muted users in Settings → Moderation.

Question 29

How do I block someone?

Accepted Answer

Click the three dots on their post or profile → Block. They'll be immediately blocked. Manage blocks in Settings → Moderation.

Question 30

Can blocked users see that I blocked them?

Accepted Answer

They won't receive a notification, but they'll notice they can't see your profile or interact with your content anymore.

Question 31

How do I unblock or unmute someone?

Accepted Answer

Go to Settings → Moderation. You'll see lists of blocked and muted users with options to unblock/unmute each one.

Question 32

How do I create a Moment?

Accepted Answer

Click your profile picture with the '+' icon at the top of the feed, or go to Moments → Create. Add photos, videos, text, and stickers. Moments disappear after 24 hours.

Question 33

Who can see my Moments?

Accepted Answer

By default, all your followers can see your Moments. You can make them private in Moment settings before posting.

Question 34

How long do Moments last?

Accepted Answer

Moments automatically disappear after 24 hours. You can delete them manually at any time before that.

Question 35

How do I go live?

Accepted Answer

Go to the Live section and click 'Start Broadcast'. Choose a title, description, and privacy setting. Your followers will be notified when you go live.

Question 36

Can I save my live streams?

Accepted Answer

Yes! Click the Record button during your broadcast to save a recording. Recordings have a maximum duration of 30 minutes. Access saved recordings from your Live Archives to download them.

Question 37

How long are stream recordings kept?

Accepted Answer

Stream recordings are automatically deleted after 30 days. Make sure to download any recordings you want to keep before they expire. You can also manually delete recordings at any time from your Archives.

Question 38

Who can comment on my live stream?

Accepted Answer

Anyone who can view your stream can comment in real-time. You can moderate and delete comments during the broadcast, mute or ban disruptive users.

Question 39

What is a Professional Page?

Accepted Answer

Professional Pages are for businesses, brands, creators, and public figures. They include additional features like analytics, team management, scheduling tools, and customer messaging.

Question 40

How do I create a Professional Page?

Accepted Answer

Go to Pages → Create Page. Fill in your business information, category, and details. You can customize modules like About, Services, Events, etc.

Question 41

Can I have multiple pages?

Accepted Answer

Yes! You can create and manage multiple Professional Pages from your account. Each page has separate analytics and settings.

Question 42

How do I add team members to my page?

Accepted Answer

In Page Settings → Team, you can invite users with different roles: Owner (full control), Admin (manage settings & content), Editor (create & publish content), Moderator (manage comments & messages), or Analyst (view-only analytics).

Question 43

What analytics are available?

Accepted Answer

Page analytics include follower growth, post reach, engagement rates, top-performing content, audience demographics, and activity trends. Access them in your Page Dashboard.

Question 44

How does the Page inbox work?

Accepted Answer

The Page inbox consolidates all messages, comments, and mentions directed at your page. Team members can collaborate on responses and mark items as priority.

Question 45

What types of notifications do I receive?

Accepted Answer

You'll get notified about: likes and reactions on your posts, new comments, mentions, new followers, message requests, live stream starts (from people you follow), and AI Twin activity.

Question 46

How do I manage notification settings?

Accepted Answer

Go to Settings → Notifications to customize which events trigger notifications. You can enable/disable each type individually.

Question 47

Can I turn off notifications temporarily?

Accepted Answer

Yes, use the notification settings to mute all notifications or specific types. You can also enable 'Do Not Disturb' mode in your device settings.

Question 48

How do I mark notifications as read?

Accepted Answer

Notifications are automatically marked as read when you view them. Click 'Mark all as read' to clear your entire notification list.

Question 49

How do I report inappropriate content?

Accepted Answer

Click the three dots on any post → Report. Select a reason (spam, harassment, inappropriate content, etc.). Our moderation team reviews all reports within 24 hours.

Question 50

What are content warnings?

Accepted Answer

Content warnings blur potentially sensitive content until users choose to view it. AI automatically detects and flags sensitive content, or creators can add warnings manually when posting.

Question 51

How do I make my account private?

Accepted Answer

Go to Settings → Privacy & Safety → Account Privacy. Enable 'Private Account' to require approval for all follow requests and hide your posts from non-followers.

Question 52

Can I control who can message me?

Accepted Answer

Yes! In Settings → Privacy & Safety, you can set message permissions to: Everyone, People you follow, or No one. Message requests system protects you from unwanted contact.

Question 53

How does the platform handle my data?

Accepted Answer

We follow strict data protection policies. Your data is encrypted, never sold to third parties, and you can request a full data export or deletion at any time from Settings → Privacy & Safety.

Question 54

What happens to reported content?

Accepted Answer

Reported content is reviewed by our moderation team. Depending on severity, actions may include content removal, user warning, temporary suspension, or permanent ban. You'll be notified of the outcome.

Question 55

How can I control who sees my posts?

Accepted Answer

For each post, you can set visibility to: Public (everyone), Followers only, or Specific users. This is set in the composer before publishing.

Question 56

How do reactions work?

Accepted Answer

You can like posts with various reactions (like, love, laugh, wow, sad, angry). Long-press or click the reaction button to choose. Each user can only react once per post, but can change their reaction.

Question 57

What are bookmarks?

Accepted Answer

Bookmarks let you save posts to view later. Click the bookmark icon on any post. Access your saved posts from the Bookmarks section in the navigation menu.

Question 58

How do reposts work?

Accepted Answer

Reposting shares someone else's post to your followers. Click the repost icon, optionally add your comment, and publish. The original creator gets credit and a notification.

Question 59

Can I see who liked my posts?

Accepted Answer

Yes! Click on the like count on any of your posts to see a list of users who reacted and what reaction they used.

Question 60

How do hashtags work?

Accepted Answer

Add hashtags with # in your posts to make them discoverable. Click any hashtag to see all posts using it. Trending hashtags appear in the Trending section.

Question 61

How does the Discover feed work?

Accepted Answer

Discover shows personalized content based on your interests, who you follow, and your engagement patterns. It combines trending posts, recommended users, and popular topics.

Question 62

What makes a post trending?

Accepted Answer

Posts trend based on engagement velocity (likes, comments, shares in a short time), hashtag usage, and overall reach. Trending is updated every few hours.

Question 63

How do I find new people to follow?

Accepted Answer

Use the Discover page to see recommended users based on your interests. Check the 'Suggested for You' section, search by username/handle, or explore hashtags related to your interests.

Question 64

Can I customize my Discover feed?

Accepted Answer

The Discover feed learns from your interactions. Like and engage with content you enjoy to see more similar posts. You can also hide posts to refine recommendations.

Help Center & FAQ

Account & Profile

Posts & Content

AI Twin

Messages & Communication

Follows, Blocks & Mutes

Moments & Live Streaming

Professional Pages

Notifications

Safety & Privacy

Engagement

Discovery & Trending

Settings & Customization

Predictions & Coins

Analytics & Insights

Tips & Best Practices

Still have questions?